Last Tuesday afternoon, Oct. 7, Refreshworks provided Advanced Microsoft Copilot training at InnovationQuarter, an organization that, like us, is committed to innovation and technological advancement.
The session was an important part of the broader AI business transformation program that Refreshworks is guiding for InnovationQuarter. A program in which employees learn how they can not only use AI, but truly integrate it into their daily work processes.
About InnovationQuarter
InnovationQuarter is the Regional Development Company (ROM) for South Holland. There are a total of nine independent ROMs in the Netherlands, each acting as a booster of the local economy. They invest in innovative companies, stimulate collaborations and strengthen the entrepreneurial climate in the region.
By actively pursuing digital and AI transformation, InnovationQuarter demonstrates its ambition to make the region not only economically but also technologically future-proof.
From basic knowledge to strategic application
Following previous introductory sessions on the possibilities of AI within Microsoft 365, this afternoon was devoted to the advanced applications of Microsoft Copilot.
The training focused on how employees can use Copilot as a strategic assistant, not only to expedite tasks, but also to design processes smarter, support decision-making and improve collaboration.
From advanced prompts and context management to secure implementation within the organization's governance guidelines, the goal was to help participants get the most out of Copilot, with an eye toward efficiency as well as responsible use.
AI as a foundation for innovation
The reactions during the session underscored how great the potential of AI is when teams really understand and dare to use the technology. Whereas previous training sessions focused mainly on knowledge and orientation, this time the emphasis was on practical application and optimization.
The enthusiasm, curiosity and concrete ideas that emerged make it clear that InnovationQuarter is developing into an organization that sees AI not as hype, but as a strategic foundation for innovation.
Building leadership together
With this trajectory, InnovationQuarter is taking another step towards its ambition to be a leader in the digital transformation of South Holland. For Refreshworks it is inspiring to guide an organization that not only wants to move forward, but also actively invests in knowledge, adoption and responsible use of AI. An instructive and energetic afternoon and another great step in the joint mission to make the Netherlands a leader in the AI revolution.