AI Literacy: this is how your organization becomes a leader in responsible AI use
Since early 2025, the EU AI Act requires companies to demonstrate that employees understand AI, recognize risks and can act responsibly. Organizations that fail to demonstrate this risk substantial fines, reputational damage and loss of customer trust. Refreshworks offers a complete solution: AI Literacy as insurance for your compliance and strategic agility.
AI Literacy in 5 Steps
Refreshworks package
1 Inventory
- AI systems and processes mapping
- SWOT analysis of AI use and risks
- Understanding existing AI knowledge and policy documents
- Identify AI champions within the organization
2 Goal setting
- Gap analysis between current and desired AI knowledge
- Establishing a roadmap with priorities
- Cost-benefit analysis by level of training
3 Implementation
- Development and implementation of AI training courses (custom or standard)
- Train-the-trainer program for in-house specialists
- Workshops on AI governance, ethics and risk management
4 Evaluation
- Assessment of AI literacy by team or individual
- Compliance audit and impact analysis
- Ongoing learning and improvement program
5 Certification & assurance
- Complete the process with external validation and official certification according to the AI Act
- Position your organization as demonstrably AI-compliant with the label "Assured by Refreshworks"
- Stay up-to-date through annual recertification and structural compliance monitoring
AI Literacy regulated, certified and secured
With Refreshworks you comply with the AI Act and build sustainable AI expertise within your organization. Practical, scalable and demonstrably compliant.
From obligation to advantage
Being compliant is only the beginning. Organizations that take AI literacy seriously develop knowledge not just because they have to, but because it pays off strategically. They create teams that make faster and better decisions, can use technology responsibly and rely less on outside experts.
AI no longer becomes something to "keep up with," but a force to be consciously deployed. This delivers immediate benefits: more control over risk, more trust from customers and regulators, and more clout in an increasingly fast-paced world.
With Refreshworks you can demonstrate compliance with the AI Act and build a foundation for continued agility and responsible use of technology. You are not only compliant, you strengthen your organization's leading position in the AI revolution.
AI no longer becomes something to "keep up with," but a force to be consciously deployed. This delivers immediate benefits: more control over risk, more trust from customers and regulators, and more clout in an increasingly fast-paced world.
With Refreshworks you can demonstrate compliance with the AI Act and build a foundation for continued agility and responsible use of technology. You are not only compliant, you strengthen your organization's leading position in the AI revolution.
Why invest in AI literacy now?
"The commitment is already there. You have to take the lead now."
Organizations working on AI literacy today are doing more than complying with regulations. They are strengthening their foundation for the future: less risk, more trust and an agile, resilient organization.
Reduce legal, operational and reputational risks
Strengthen trust among customers, employees and regulators
Increase the agility of your teams and decision-making
Increase your appeal to talent, partners and investors
For whom is this relevant?
AI literacy affects all layers of the organization. The obligation under the EU AI Act is not just an IT or compliance issue, but equally affects HR, management, operations and governance. Everyone involved in policy, decision-making or execution must be able to understand AI and apply it responsibly.
For CISOs and compliance officers, AI literacy offers grip on risk, clear reporting and demonstrable compliance with laws and regulations. It gives HR directors and CHROs a powerful tool to develop future-proof skills and strategically incorporate them into their learning policies. For CFOs and executives, it is a way to strategically and responsibly embed AI into the organization, with an eye on returns, reputation and risk management.
For CISOs and compliance officers, AI literacy offers grip on risk, clear reporting and demonstrable compliance with laws and regulations. It gives HR directors and CHROs a powerful tool to develop future-proof skills and strategically incorporate them into their learning policies. For CFOs and executives, it is a way to strategically and responsibly embed AI into the organization, with an eye on returns, reputation and risk management.
Our AI experts are here for you
Do you want to know where your organization stands in AI literacy? Or would you like to know specifically what it takes to be demonstrably compliant?
Our experts will be happy to help:
Our experts will be happy to help:
- With an initial assessment of your current status
- With advice on what to regulate as a minimum according to the AI Act
- With a practical approach to train employees in a targeted way
- With certification and assurance of results
Frequently Asked Questions
Is AI literacy mandatory?
Yes, since early 2025, you have to comply with the AI Act. AI literacy is crucial here to deal with AI responsibly.
Who within my organization is this relevant to?
From boardroom to operations: AI literacy is important for everyone who deals with or participates in decisions about AI.
What if we are already deploying AI?
All the more important! AI literacy helps to critically evaluate and improve existing applications.
Is this also applicable to our industry?
Absolutely. We tailor everything to your industry and specific AI challenges.
What impact does AI have on literacy?
AI requires new skills: understanding how algorithms work and dealing critically with technology. That is the core of AI literacy.
Why do we need AI literacy
Without knowledge of AI, you miss opportunities and increase risks. AI literacy helps you deal with AI responsibly and strategically.
What regulations apply to AI in the Netherlands?
The European AI Act (from 2025) sets strict requirements for the use of AI. In addition, existing laws such as the AVG apply.
We already use AI - do we need to do anything more?
Yes, definitely. AI literacy helps you critically evaluate existing applications and ensure compliance with new regulations.
AI Literacy in
4 steps - whitepaper
Start your AI transformation
with Refreshworks:
1
AI interim experts
Choose a seamless AI transition within your organization by placing our experienced AI engineers and architects. Our expertise and advanced skills enable our experts to create technological AI solutions that impact your business operations.
2
AI consultancy
With the AI Blueprint scan, we provide a structured approach to seamlessly integrate AI technology into your business. In partnership with Refreshworks, we help you define your vision, goals and the strategic route to achieve them.
3
AI implementations
Our customized AI solutions include secondments and interim solutions, with our AI architects serving as a strategic bridge between your organization and the engineering team. Our experienced AI engineers are responsible for implementation, integration with existing systems, and building technical solutions.
4
AI training courses
Explore the power of AI for every team in your organization. Our training courses are carefully designed to teach you how to effectively use AI to improve your business processes, automate tasks and strengthen your competitive position.
