Privacy Statement

This is the privacy statement of Refreshworks B.V. (hereinafter: "Refreshworks" or "we"), located at Fluwelen Burgwal 1E in (NL-2511 CH) The Hague, Netherlands.

This statement applies to Refreshworks and specifically to our website www.refreshworks.ai.

We respect your privacy and act in accordance with applicable privacy legislation, namely the General Data Protection Regulation ("GDPR"). We are not responsible for the privacy policies of other websites and sources.

Who is the "controller" of your personal data under the GDPR?

Refreshworks B.V.
Fluwelen Burgwal 1E
NL-2511 CH The Hague
Telephone number: +31 (0)702173003
Email: info@refreshworks.nl

What personal data do we process?

When you fill out a form on one of our websites, we process the following data

  • First name and last name
  • Email address
  • Phone number

If you do not fill in a form, we will not process your personal data.

For what purposes do we use your personal data?

Through our websites, we only process your data with your prior explicit consent for the following four (4) purposes:

  • To use cookies for the functioning of the website.
  • To use your data to optimize the website.
  • To show you relevant products, advertisements, or events on social media (direct marketing).
  • To inform you by email about new products, services, or important updates that may be relevant to you.

Use of cookies

Cookies are small information files that are placed on your device (e.g., your computer) by a website. The website asks your browser (e.g., Internet Explorer) to store these cookies. Three types of cookies are used on the website www.refreshworks.ai:

Functional cookies:
These cookies are necessary for the website to function. They make navigation easier and ensure that your preferences are saved.

Analytical cookies:
Using third-party software such as Google Analytics, we use analytical cookies to understand how many people visit our websites and which pages are viewed most frequently. This information helps us to improve the content of the website or online mailings.

Advertising and other cookies:
For advertisements on Facebook and LinkedIn, we use data about visitors to our websites to personalize your experience and show you relevant advertisements. Facebook and LinkedIn allow you to manage your privacy and advertising settings. Part of our marketing campaigns involves using your first name, last name, email address, and/or phone number for Facebook Custom Audiences ("FCA"), which allows us to generate targeted advertisements.

How can I manage or delete cookies?

Most Internet browsers automatically accept cookies. However, you can adjust your browser settings to block cookies or to receive a warning when cookies are being sent. Please refer to your browser's instructions or help screen to learn how to adjust your settings (http://www.browserchecker.nl/cookies-verwijderen#ie-cookies). If you use multiple devices, make sure that each browser on each device is set to your cookie preferences.

Right to access, correct, or delete data

You have the right to view, correct, or have your personal data deleted. You can also withdraw your consent to data processing or object to the processing of your data by Refreshworks. You also have the right to data portability. This means that you can submit a request to have your personal data that we have in a computer file transferred to yourself or to an organization designated by you.

You can send a request for access, correction, deletion, or transfer of your data, or a request to withdraw consent or object to processing, to info@refreshworks.nl.

To verify that the request has been submitted by you, we may ask you to provide proof of identity. We will respond to your request as soon as possible, and in any case within four weeks. Deletion of your personal data is only possible if this data is no longer relevant.

Complaints procedure

If you have a complaint about compliance with this privacy statement or about a violation of your privacy rights, please contact info@refreshworks.nl.

You can also file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Security

We take the protection of your data seriously and take appropriate technical, physical, and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful alteration. This includes an IT security policy, staff training, and the use of secure storage and connections.

Disclaimer

The website www.refreshworks.ai contains links to potential external advertisers, including Facebook (https://nl-nl.facebook.com/help/325807937506242/).

Refreshworks is not responsible or liable for privacy issues relating to these links, nor for the content, security, or ownership of the linked websites. We advise you to regularly check the privacy statements of these external webshops and advertisers.

Retention of personal data

Your personal data will not be stored for longer than is necessary for the purposes mentioned above or in accordance with a statutory period.

Changes to the privacy policy

Changes to Refreshworks' privacy policy will be communicated via the websites. We advise you to regularly check the privacy statement on our websites so that you remain informed of any changes.

If you have any questions about this privacy policy or its application to this website, please feel free to contact us at:

Refreshworks B.V.
Fluwelen Burgwal 1E
NL-2511 CH The Hague
Phone number: +31 (0)702173003
Email: info@refreshworks.nl

This privacy and cookie statement is governed by Dutch law. This statement was last updated in September 2024.

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